Came across this passage from a book on how to unlock the untapped potential, and felt the urge to share it here.
We long for access to those people who are important to our future; friends, relatives, peers and leaders. Each of these relationships provides us with a line of hope. How much easier, or necessary, it can feel today to turn away. Many of us are numb and rushing. We rationalize that we can't be all things to all people. That's true, but there are key moments when we must make conscious effort to show that we value others. We must be more keenly aware of what happens each time we turn away from another person who is counting on us and, even if inadvertently, we weaken that person's line of hope. Trust advances one brief interaction at a time. Each human point of contact either opens or closes a door. Even when you're rushed, you can still show that you care.
Gist is: Slow down to show you care. Take a deep breath before talking to people you care for, give them time by setting the understanding that time you have in hand is brief, if it is and at all times make sure your body language communicates that they are genuinely being listened to.
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